This incident is part of a broader trend where consumer-grade spyware, often called “stalkerware,” exposes sensitive information because of security flaws. pcTattletale allows remote monitoring of Android and Windows devices and runs invisibly in the background. Security researcher Eric Daigle discovered the spyware on hotel check-in systems but received no response from pcTattletale after reporting the issue.
The exposed screenshots show guest names, reservation details, and partial payment card numbers from Wyndham hotels. It is unclear who installed the spyware or how it was planted. Wyndham, a franchise organization, stated that its hotels are independently operated and did not confirm awareness or approval of the spyware use.
Booking.com clarified that its systems were not compromised, suggesting that cybercriminals target hotel systems to access hotel accounts through phishing tactics. This incident highlights the ongoing risks posed by spyware and the need for stronger cybersecurity measures in the hospitality industry.
Source: Yahoo
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