Microlise has informed the necessary regulatory and law enforcement bodies, including the UK’s Information Commissioner’s Office, and is committed to data privacy compliance. Although the impact on personal data remains unclear, the company has pledged to notify individuals in line with regulatory requirements if data exposure is confirmed. Microlise also reported having cyber insurance and is in talks with its provider.
The cyber incident has affected key clients, including DHL Supply Chain UK, whose tracking services for deliveries to Nisa stores were briefly interrupted. DHL confirmed its own systems remain secure but has activated precautionary safeguards to minimize customer disruptions. The company emphasized that this incident does not impact other divisions of the DHL Group, such as DHL Express or DHL eCommerce.
Microlise, serving over 400 UK fleets, including 88% of grocery retailers, has reassured clients of its commitment to swiftly resolve the issue. Technology expert Robert Cottrill of ANS highlighted that this incident underscores the importance of robust cybersecurity within partner networks, urging companies to evaluate the cybersecurity protocols of all third-party vendors.
Source: Fleet News
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